BBA – Hospital Management

Advantage

Placement and Opportunities

Pave the way for a successful career in hospital management with our comprehensive placement assistance. Our dedicated Corporate Relations and Talent Transfer (CRTT) team fosters strong connections with top healthcare brands, ensuring our graduates receive lucrative job opportunities.

Through rigorous training in hard and soft skills, our students are thoroughly prepared to excel in their chosen careers. Our CRTT team's expert guidance and support enable students to confidently transition into the workforce, equipped with the skills and knowledge required to thrive in the healthcare industry.

Experiential Learning with 90 Hours of Training per Semester

Gain practical insights and hands-on experience in hospital administration through our comprehensive experiential learning program. With 90 hours of training per semester, students are immersed in real-world scenarios, developing essential skills in:

- Hospital operations and management

- Patient care and safety protocols

- Administrative and financial management

- Interpersonal and communication skills and more

- This immersive learning experience bridges the gap between theory and practice, empowering students to navigate the complexities of hospital management with confidence.

Industry Mentorship

Unlock your potential with personalised guidance from renowned industry experts. Our strategic collaboration with the National Human Resource Development Network (NHRDN) provides students with exclusive mentorship opportunities, fostering:

- Valuable industry insights and best practices

- Career guidance and professional development

- Networking opportunities with healthcare leaders

- Enhanced skills and confidence through expert feedback

- This unique mentorship program accelerates your growth, equipping you with the expertise and acumen necessary to excel in hospital management.

Industry Immersion

Gain hands-on experience through live projects, industrial visits, and entrepreneurship opportunities with top healthcare brands. This immersive experience bridges the gap between academia and industry, empowering you to navigate hospital management with confidence and expertise.

National Human Resource Development Network Empowering Students with Industry Expertise

- Mentorship from Industry Experts: Personalized guidance and mentorship from experienced professionals in the field.

- Industry Insights: Access to the latest trends, best practices, and industry developments.

- Networking Opportunities: Opportunities to build professional networks and connections with industry leaders.

- Practical Learning: Hands-on experience and real-world applications of theoretical concepts.

Key Facts
Course Details
Scope & Career Opportunities
Success Stories

Key Facts

DURATION

4 years

MINIMUM ELIGIBILITY FOR HOSPITAL MANAGEMENT

10+2 passed in any stream from a recognized board. Candidates appearing for Class XII final can also apply.

PROGRAMME TYPE

MAKAUT

ADMISSION PROCESS

To complete admission online, follow the steps below:

Fill up the online application form
Sit for ENPAT and personal interview
Receive selection letter via e-mail
Pay admission fees

Course Details

Course Details OF Hospital Management as follows –

Course Breakup

HEALTH INFORMATICS

HEALTH AND HOSPITAL OPERATIONS MANAGEMENT

HEALTH COMMUNICATION

Healthcare Organization

Fundamentals of health and care, health care and allied health care services, typical healthcare organization, various roles and functions, typical healthcare management system, transactions, MIS, and decision support systems

Health Data Management

Fundamentals of database management system – DBMS/RDBMS, Data and Information support to all the stakeholders of Hospital, like – Patients, Doctors, Staff, Vendors, Insurance, Corporates, etc., Health system research – Discovering Patient Reported Outcomes Measurement (PROM) towards making the Hospital’s services patient-centric rather than provider-centric.

Hospital Information System

various modalities for Patient Registration in HIS, maintain database of visitors/patients etc, Describe the importance of Electronic Health Records/Medical Records/Computerized patient record systems, control on key operational and financial benchmarks, base for scientific decision making.

Coordination with various departments

Fundamentals of operations research, productivity, profitability, efficiency, effectiveness, qualitative and quantitative analysis. Major functions of Hospital Operations Management department include Reception, Registration, Admission, Transfer, Billing & Discharge. Coordination across Medical, Housekeeping, Security, MRD, Lab, Radiology, Maintenance, Transport, Stores, IT, and F&B departments.

Managing operational issues

Addressing issues in OPD, IPD, Emergency, Day Care, ICU & OT. Handling Patient Education and Counselling, Information Centre & Appointment Scheduling, TPA/Insurance help desk, and Report Dispatch & Delivery System. Documentation includes Policies, Quality Manuals, SOPs & Reporting Issues, Document Management and Control. Understanding Licenses & Approvals required for hospital setup and operations, along with Accreditations, Regulations, and Compliance.

Medical Record Science

Understanding medical terminology and maintaining different types of medical records in hospitals. Essential components of various records and methods of automation for collection, storage, processing, and retrieval.

Patient Services and Satisfaction

Basics of the human body system, identifying visible symptoms in ill patients requiring immediate attention, and addressing the special needs of vulnerable clients in hospitals. Managing diagnostics, referrals, just-in-time patient care support, and advisory services. Identifying patient/carer needs for resolution while ensuring knowledge of internal processes, promotions, tariffs, schemes, and benefits. Using appropriate language, tone, and active listening to address patient queries effectively.

Infection Control & Prevention

Understanding different types of spillage and their control, bio-waste management, air circulation, and associated health risks. Awareness of common infectious diseases, immunization, hygiene practices, hand hygiene, infection control/exposure control, PPE usage, and prevention and treatment of needle stick injuries. Emphasizing incident reporting and compliance with infection prevention protocols.

Approaches

Attitudes, behavior, theories and models for positive change, Approaches – Informative, Educating, Persuasive, and Prompting, Influence and empowerment – individuals, population, and communities to make healthier choices

Types

Verbal, Non-Verbal, and Written communication – enquiries, complaints, responses, sales, adjustment, collection, notifications, applications, Résumé, Memo, Agenda, Reports, advertisements, presentations, and for other professional needs across various mediums– print, electronic, and new media.

Behavioral Aspects

Building presence – body language and dress code, Listening and speaking skills, appropriate language and tone, resonance, empathy, respect to gender/culture/age/social difference/language etc., conflict management, general and specific work etiquettes, ethics and value, feedback, and reporting.